I would like to thank the Bloccs team for their fantastic customer service. After having my cover for almost 5 weeks and using every day, it developed a small leak. After one email, I received a quick response followed up by a quick investigation and a replacement cover the following day along with a lovely letter. Hopefully I will never need a cover again once my cast is removed, however I would highly recommend the product and the team for the fantastic service. It has proven to be a real life saver!